Pricing
Nothing is locked behind the price.
Two ways to buy it.
A clinic pays per clinic, for room to run. An organisation carrying risk on a population buys that work against the outcome, not off a rate card.
No credit card to start · per clinic, not per seat · no per-member software fee
The plans
Priced per clinic. Not per clinician.
Up to 3 team members on Free, 5 on Starter and unlimited on Pro. Prices are in US dollars and shown in your local currency at checkout.
- Connect your WhatsApp number and keep using the app on your phone
- Every enquiry, SMS and email in one inbox, with Patient 360
- AI scribe: 50 consults a month
- 200 AI actions, 100 SMS and 25 telehealth sessions a month
- Scheduling, telehealth, forms, surveys and the patient record, all switched on
- Everything in Free
- AI scribe: 200 consults a month
- 3,000 AI actions, 1,000 SMS and 250 telehealth sessions a month
- WhatsApp templates to reach patients who have not messaged you
- Your own SMS number
- Sora voice: 100 calls a month
- Everything in Starter
- AI scribe: unlimited consults (fair use, up to 1,000 a month)
- 10,000 AI actions, 3,000 SMS and 1,500 telehealth sessions a month
- Sora voice: 250 calls a month
Every new clinic starts on Pro free for 14 days, with unlimited team members. No card needed. After 14 days it moves to Free with nothing lost. You can switch to Free at any time.
Pay yearly and get two months free. No setup fee. No annual lock-in. Early customers keep their launch price for 6 months. Free is 0 in every country.
Not your country? Change country. Your country is confirmed at sign-up and you can change it before you pay. Prices are indicative, exclude taxes such as GST or VAT, and are charged in your local currency.
What the tiers actually change
The whole difference, on one table.
These are the only numbers that move between plans. Everything else is identical on all three.
| Every month | Free | Starter | Pro |
|---|---|---|---|
| Team members | 3 | 5 | Unlimited |
| Scribed consults | 50 | 200 | Unlimited (fair use, up to 1,000) |
| Scribe audio minutes | 750 | 3,000 | 15,000 |
| AI actions | 200 | 3,000 | 10,000 |
| SMS | 100 | 1,000 | 3,000 |
| 1,000 | 10,000 | 30,000 | |
| Telehealth sessions | 25 | 250 | 1,500 |
| Sora voice calls | 5 demo calls to your own number | 100 | 250 |
| WhatsApp replies inside the 24-hour window | Included | Included | Included |
| WhatsApp templates (message first) | - | Included | Included |
| Your own SMS number | - | Included | Included |
Two things are Starter and above, and both are about reaching someone who has not written to you first: WhatsApp templates and your own SMS number. Replying to a patient who messaged you is free on every plan.
Calling credit packs are optional one-off top-ups for Sora voice and calls to leads, on top of the monthly included calls: Small $25, Medium $50 or Large $100. You get the face value: a pack of $25 is $25 of talk time.
On every plan, including Free
Fourteen capabilities. No upsell to reach them.
A locked feature teaches a clinic nothing. Everything below is switched on from the first minute; the meters are what bound it.
Risk-bearing organisations
Population health, without the PMPM tax.
Population health, risk stratification, value-based contract performance, cost intelligence and the agent platform are sold against an outcome, not a rate card. Most platforms in this category charge per member per month, so the bill grows every time your attributed panel does and success costs you more. IASORA does not price that way, and does not charge you to ingest your own data.
Care Hub
An attributed panel ranked by preventable risk, the outreach and care coordination that follows, and performance read against your contracts.
Explore Care Hub → United StatesValue-based care
TEAM, CJR, MSSP, EOM and KCC. The episode and the performance year, run as work your team actually does.
See the models → Health systemsScope a deployment
A scoped pilot proves the number on your own data before any agreement, and the pilot fee credits toward it.
Explore enterprise →Pricing questions
The short answers.
Is the free plan a trial?
No. Free is a plan, not a countdown. It has the whole product and a real monthly allowance, and it stays free for as long as you want it. No credit card to start.
What happens when I run out of an allowance?
You are warned at 80% of an allowance. The task in hand always finishes. After that, the meter stops until the month resets, and the product tells you which one and what upgrading gives you. Upgrading is one click. Nothing else stops working, and nothing is billed to you without your say-so.
Is it per user?
No. It is per clinic, per month. Free includes 3 team members, Starter 5, and Pro has no limit.
Do I have to move my WhatsApp number?
No. Coexistence means the number you already use keeps working on the WhatsApp app on your phone, and the same conversations appear in your IASORA inbox. You connect it yourself in a few minutes, on any plan.
Does it replace my EMR?
No. IASORA runs alongside your existing systems over FHIR APIs. Smaller practices do run standalone on it, but there is no migration and no rip-and-replace either way.
Can I cancel?
Any time, from inside the product. You drop back to Free at the end of the period you paid for and keep your data.
Where is my data stored?
In the region you choose at sign-up. Cloud by default; private cloud or on-premise, including air-gapped, for data-residency needs. See the security posture.
Get started
Every new clinic starts on Pro, free for 14 days.
No card needed. After 14 days it moves to Free with nothing lost.