Legal

Privacy Policy

Last updated: 8 August 2026

IASORA is a product of AgiliMed ("we", "us"). This policy explains what we collect, how we use it, and the choices you have. It applies to our marketing site and product.

Information we collect

  • Account and contact data you provide, such as name, work email, organization, and role.
  • Usage data about how you interact with the site and product, collected to operate and improve the service.
  • Protected health information (PHI) processed on behalf of our healthcare customers, strictly under a Business Associate Agreement and only as instructed by the customer.

How we use information

To provide and secure the service, respond to your requests, and improve our products. We process PHI only as a business associate on behalf of the customer, never for our own purposes.

Legal bases

Where the GDPR applies, we rely on contract, legitimate interests, consent, and legal obligation as appropriate.

Sharing

We share data with vetted subprocessors that help us run the service, under written data-protection terms. We do not sell personal data.

Cookies and live chat

We use cookies and similar technologies to operate the site and, subject to your preferences, for analytics (Google Analytics) and marketing. In the EEA, the UK and Switzerland, non-essential cookies are used only with your consent. You can manage your preferences at any time via Cookie preferences in the site footer. Our "Chat to sales" widget is provided by tawk.to and loads only when you choose to start a chat. It is intended for sales and product questions, so please do not share patient or health information through it.

Retention and security

We keep data only as long as needed for the purposes described or as required by law, and protect it with encryption in transit and at rest, access controls, and audit logging.

Your rights

Subject to applicable law, you may request access, correction, deletion, or portability of your personal data, and object to certain processing. Contact us to exercise these rights.

Contact

Questions about this policy? Email hello@agilimed.com.